FaQ's

1. How long does it take to receive my order?

Once your order is placed, it will typically take 1-3 business days for us to process and ship your items. After that, the delivery time will depend on your location. On average, customers in the United States can expect to receive their orders within 7-10 business days. International orders may take longer due to customs clearance.

2. What sizes do you offer?

We offer a wide range of sizes to ensure that every woman can find the perfect fit. Our sizes typically range from XS to XXL, but please refer to the specific product page for detailed size charts and measurements. If you have any questions about sizing, feel free to reach out to our customer support team.

3. Can I return or exchange an item?

Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please make sure the item is in its original condition, unworn or unused, with tags and in its original packaging. We also offer exchanges if you prefer a different size or color. Please refer to our refund policy for more details.

4. How do I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your delivery on our website or the courier's website. Please note that it may take up to 48 hours for the tracking information to be updated.

5. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience. Rest assured that all payment transactions are secure and encrypted to protect your personal information.

6. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.

7. Can I cancel or modify my order?

Once your order has been placed, it is processed quickly to ensure prompt delivery. Therefore, we are unable to guarantee any changes or cancellations. If you need to make any modifications to your order, please contact our customer support team as soon as possible, and we will do our best to assist you.

8. Are your dresses suitable for special occasions?

Absolutely! Our store specializes in trendy and fashionable dresses for women, including stunning cocktail dresses and glamorous sequin dresses. Whether you're attending a wedding, a party, or any special event, our dresses are designed to make you look and feel your best. Browse our collection to find the perfect dress for your next occasion.

9. What is your refund policy?

We have a 30-day return policy for eligible items. If you would like to request a refund, please ensure that the item is in its original condition, unworn or unused, with tags and in its original packaging. Once we receive and inspect your return, we will notify you of the refund status. If approved, the refund will be processed within 10 business days and credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.